You can cancel your order within 24 hours by calling our customer care on +91 9909 990 252 . If the amount was already paid, it will be refunded to the same account within 3-5 business days. Returns: Once your returned items are received, we will process your refund via online store credit within 48 hours. You will receive an e-mail confirmation once the store credit is in your account and ready to use. Store credit is valid for six months. For refund on online orders, refunds will be credited to the account which was used for payment within 10 business days. For COD orders: a refund can be completed via NEFT or Cheque, within 15 business days.
Terms and Condition
The term ‘Ulzan Mart or ‘we’ refers to the owner of the website whose registered office is Surat. Term ‘you’ refers to the user or viewer of our website.
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time this website may also include links to other websites. these links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of india or other regulatory authority.
What kind of information do we really collect from our website visitors and app users?
We collect your name, email id, phone number and certain other minor details. We collect it when you order something or register on our site. We collect/ask for these info when you order, register or subscribe to one or more services of our site or app.
How do we use this information?
We only use the information collected from you in the following ways:
Mainly to improve our services and our platform to give you a more personalized experience Ask you for your feedback on our various services and content from time to time To conduct various contests, promotions and surveys To inform you about our various products and services from time to time
How do we protect the information we collect from you?
The information we collect from you (i.e. name, email id, phone numbers etc.) are secured and locked behind a complex security network and can only be accessed by people authorized by us. Only 2-3 people in our company have the authority to access this information. At no point, do we ask for information like credit card details, bank details etc. The network we use to protect information collected by us is encrypted by SSL technology and is thus protected fully from any outside access.
Also from time to time we run security audits to check if the system is fully functional and if the technology we are using is fully up to date. We also use high-end anti-malware programs to protect ourselves from any kind of virus attack.
Yes we do, but we do not use them for tracking. You can set your browser setting each time to warn you when a cookie is being sent. That way you can choose to block all cookies. But here’s the catch. If you block cookies, some features on our site may not work properly and you may not get the full experience that we strive to give you.
Do we sell or disclose information we collect from you?
The answer to this question is a resounding NO. Under no circumstance do we sell, disclose or transfer any PIIs we collect from our users to any third party.
Do we sell third party products/services on our site?
But rest assured. We DO NOT let any organization with dubious reputation advertise on our website.
For earning revenue from the site and to keep it running we run adsense advertisement program on our site. Adsense is a product of Google and thus is governed by Google’s policies and we have no say in it. Google also uses DART cookies to run advertisement through adsense on our website and various other sites. These cookies are also governed by Google’s adsense policies and not ours.
At anytime, users can opt out of advertising programs on our site by changing the settings of Google ad page. Alternatively, they can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.